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Legal

Refund Policy

7-day money-back guarantee — no questions asked.

Last updated: 19 May 2026

We want you to be completely satisfied with your purchase at Unicorn Icons. If you are not happy with your purchase, we offer a 7-day money-back guarantee from the date of purchase, subject to the conditions below.

All refund requests must be initiated by email — we do not process refunds through any other channel.

1

7-Day Money-Back Guarantee

You may request a full refund within 7 calendar days of your purchase date. After this window, purchases are final and non-refundable.

How to request a refund

Email us at support@unicornicons.com with the subject line "Refund Request". Include your order ID or the email address used at checkout. Refunds are only accepted via email — no other method is supported.

2

When Refunds Are Applicable

A refund may be granted when:

  • You request a refund within 7 days of purchase
  • You experienced a technical issue that prevented you from accessing purchased content and our support team was unable to resolve it
  • You were charged multiple times for the same plan due to a payment processing error
3

When Refunds Are Not Applicable

Refunds will not be granted when:

  • The 7-day deadline has passed, or your request is based on a change of mind or decision to stop using the product
  • You have already downloaded 5 or more pro icons
  • You opened a payment dispute or chargeback without first contacting our support team
  • You are unable to use or configure the product due to a lack of technical knowledge or skill
  • Your account was suspended or terminated due to a violation of our Terms of Service
  • You are requesting a refund for a plan you previously refunded (one refund per customer)
  • The request was not submitted via email to support@unicornicons.com
4

Refund Process

01
Send email
Email support@unicornicons.com with your order ID within 7 days of purchase
02
Review
We review your request within 2 business days and confirm eligibility
03
Refund issued
Approved refunds are processed to your original payment method within 5–10 business days
5

After a Refund

Once a refund is issued, your paid plan access will be revoked and your account will revert to the free tier. Any icons saved under the paid plan remain accessible at free-tier limits. We reserve the right to permanently revoke access if misuse is detected.

6

Contact

All refund requests must go through email. No other channel is accepted.

support@unicornicons.com →